coiJewelry.com offer 180 days warranty for all products. You can also pay extra US9.99 or US19.99 for 5 years or lifetime warranty respectively.
Our lifetime warranty is covering all the manufacturing defects for the ring. For example, in case the ring is broken due to non-solid structure during the manufacturing process, we will replace you a new ring. Re-sizing can be done at a cost. The exact cost will depend on the size you wanted to change and the specific model as gold inlay or diamond ring will cost higher. Customer is responsible for the shipping and handling fee.
The warranty covers our jewelry for manufacturing defects only (basing on COI Jewelry’s inspection and discretion) and explicitly did not cover everyday wear, physical or accidental abuse, unreasonable usage, loss, theft and unauthorized modifications or repair.
coi Jewelry is not liable for incidental or consequential damages. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. The warranty gives you specific legal rights, and you may also have other rights, which vary from jurisdiction to jurisdiction.
For additional questions concerning our warranty service, please contact us via email to [email protected]